Payment
Deposits via bKash & Nagad Under Normal Conditions Within 1 to 5 minutes It is credited to your 12bdbajee account. During peak hours or in the event of network issues, it may occasionally take up to 15 minutes.
If more than 15 minutes have passed and the funds still haven't arrived, follow these steps:
If more than 15 minutes have passed and the funds still haven't arrived, follow these steps:
1
Note the payment receipt or transaction ID (TxID) from your bKash or Nagad app.
2
Go to 12bdbajee live chat and say — "Deposit Pending". Provide your transaction ID and the amount.
3
The support team typically Within 5–10 minutes verifies and credits manually.
Important: Before making a deposit, always copy the correct number directly from 12bdbajee's payment page. Sending money to the wrong number can be very difficult to reverse.
Account
The most common reasons for an account lockout are: multiple consecutive incorrect password attempts, detection of suspicious login activity, or a pending KYC verification.
How to Unlock Your Account:
How to Unlock Your Account:
1
First, try the "Forgot Password?" link on the login page — for a temporary lock, that's usually all it takes.
2
If that still doesn't work, reach out via Live Chat or email us at support@12bdbajee.click.
3
Have your registered name, mobile number, and date of birth on hand for identity verification.
4
If there's a KYC issue, you'll need to submit a photo of your NID along with a selfie — after which it typically takes within 1–3 hours the account is recovered.
Tip: 12bdbajee automatically locks accounts as a security measure — it's there to protect you. Don't worry; the support team will get it sorted quickly.
Resetting your password is straightforward and the whole process takes under 5 minutes:
1
Go to the login page and below the password field "Forgot Password?" Click the link.
2
Enter the mobile number you used during registration and click the "Send OTP" button.
3
Enter the 6-digit OTP sent to your mobile. The OTP is typically within 30 seconds to 2 minutes arrives.
4
Set a new password — at least 8 characters, combining uppercase letters, lowercase letters, and numbers.
If you don't receive the OTP: Check your spam folder, or use the "Resend" button after waiting 2 minutes. If that still doesn't work, contact us via Live Chat.
Platform & Credibility
Yes, 12bdbajee operates under a license issued by an international gaming authority. This license ensures the platform undergoes regular third-party audits — maintaining both the fairness of game outcomes and the security of members' funds.
Security Measures:
Security Measures:
1
Segregated Fund Management: Members' deposited funds are held in a fully secured account, completely separate from the company's operational funds.
2
256-bit SSL Encryption: Every transaction and login is secured with bank-grade encryption.
3
Data Privacy: Your personal information is never sold to any third party — that is an absolute policy at 12bdbajee.
If in doubt: For detailed licensing information, visit our About Us page or ask our support team directly — we never compromise on transparency.
Tournaments & Leaderboard
12bdbajee regularly hosts slots tournaments, sports challenges, and Live Casino leaderboard competitions. Here's how to take part:
1
Registration: Most tournaments require separate registration — visit the Promotions page to see active tournaments and click the "Join" button.
2
Point System: Points accumulate when you place bets on designated games during a tournament. Typically, you earn 1 point per ৳1,000 wagered — though multipliers may apply during special events.
3
Leaderboard: Real-time rankings are available on the tournament page. Finishing in the top 10 to 50 earns you a reward — cash, bonuses, or free spins.
4
Prize Distribution: After the tournament ends, Within 24–48 hours Prizes are automatically credited to the winners' accounts.
Pro tip: Many smaller bets earn more points than a single large one — because it's the total amount wagered that counts, not the number of bets.
Your full history is available once you log in to your 12bdbajee account. Here's where to find it:
1
Betting History: Profile → "Betting History" or "My Bets" — each bet's date, amount, game, and result are all recorded here. You can view up to the last 90 days.
2
Transaction History: Profile → "Transactions" or "Transaction History" — deposits, withdrawals, and bonus credits are all listed separately.
3
Filter Options: Use date range, game type, or transaction type filters to quickly find the specific records you need.
For records older than 90 days: Email our support team at support@12bdbajee.click — mention the date in your request and a report will be sent to you within 48 hours.
Mobile App
Yes, 12bdbajee has its own mobile app — available for both Android and iOS.
How to Install on Android:
For iOS (iPhone/iPad): Search for "12bdbajee" on the App Store, or use the direct App Store link on the app page. You'll need an Apple ID to install it.
How to Install on Android:
1
12bdbajee's On the App page Go there and click the "Download Android APK" button.
2
Once the download is complete, open the APK file from your file manager. If "Install from unknown sources" is disabled, go to Settings → Security → enable "Unknown Sources".
3
Tap "Install" — installation will be complete in 1–2 minutes.
4
Once installed, the 12bdbajee icon will appear on your home screen. Log in with your mobile number or email.
App Highlights: The app supports biometric login (fingerprint or Face ID), push notifications, and loads faster than a browser.